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Queens Bus Network Redesign

This project is part of our larger effort to modernize New York City’s bus network and improve bus service borough by borough. We are taking a fresh look at the bus network, with the goal of meeting customers’ priorities: more reliable service, faster travel, better connections, and ease of use. 
Updated Aug 12, 2022
A bus with an electric screen at the top that reads Q53


  • Location
  • Type
    Bus Network Redesign
  • Status

Area Map

40.707629483535, -73.795462692511


  • April 2019: Queens Bus Network Redesign initiative launched
  • August 2019: Queens Existing Conditions Report published
  • December 2019: Original Queens Draft Plan published
  • August 2021: Bus Network Redesign initiative restarted after COVID-related pause
  • December 2021: Original Queens Draft Plan withdrawn from consideration
  • March 2022: Queens New Draft Plan published

For languages other than English, use the Google Translate tool at the bottom of this page. 

About the project

We are excited to restart the Queens Bus Network Redesign initiative. This is an ambitious plan that will improve bus travel for Queens riders.

The New Draft Plan, driven by customer feedback, was released on March 29, 2022. Through our outreach efforts in winter 2020, we collected an immense amount of constructive feedback from the public. Comments centered around subway connections, schedule proposals, and bus stop spacing. This feedback became the primary input for the new draft plan.

With the new Draft Plan, we worked to address as many customer concerns as possible, while still including some well-received elements of the Original Draft Plan. Overall, we focused on redesign strategies that would improve the existing bus network.

Project benefits

  • Improved connections and a simplified network that will decrease travel times and make trips simpler for riders
  • Improved intraborough and interborough connections
  • Increased frequencies to create a better all-day frequent network to meet customer needs 
  • Better balanced stop spacing, which will speed up buses and improve reliability 
  • Bus Priority Projects on targeted corridors will maximize travel time savings and improve the quality of service

A map of the proposed Queens Bus Network Redesign plan

Next steps

This spring, the MTA will host a range of public engagements and workshops to gather additional input from customers and Queens residents. Your input will inform and shape the Proposed Final Plan.

This process is laid out more fully in the report.

A flowchart showing the next steps of a bus network redesign project

Queens Bus Network Redesign: Summer 2022 Outreach

We're planning a better bus network for Queens, and we want to hear from you. This summer, the Queens Bus Network Redesign (QBNR) team will be partnering with the MTA’s MetroCard Mobile Sales team at select locations for pop-up events and hosting five outdoor outreach events to continue to meet with and hear from Queens bus customers across the borough of Queens.  

Outdoor Outreach Events

We are pleased to announce five Outdoor Outreach Events. These events will be like our past “open house” events. You can stop by any time during the event to learn how were building a better bus network for Queens and talk with our team about your commute. Attendees will be able to tell us what they like and would like to see changed for the Queens Bus Network Redesign.  

Queens Public Library at Flushing, on the plaza at Kissena Blvd and Main St          
Tuesday, July 26, 3 to 7 p.m.  
Mandarin and Korean interpreters will be available.   

34 Ave Open Street between 77 and 78 Streets outside of Travers Park            
Thursday, August 4, 3 to 7 p.m.  
Spanish interpreters will be available.   

Beach 97 Street at Shore Front Pkwy        
Wednesday, August 10, 4 to 8 p.m.  

Forest Park, Woodhaven Blvd at Forest Park Dr                
Tuesday, August 16, 3 to 7 p.m.  

Roy Wilkins Park, outside Rec Center at Baisley Blvd and 177 St   
Tuesday, August 23, 4 to 8 p.m.  

Events will be held outdoors and maybe be rescheduled for severe weather. Please be sure to check this page before hearing out to one of these events for the most up to date information.

Language interpreters, including ASL, can be made available upon advance request no later than five business days before the event you want to attend. Please email gcr@nyct.com to request accommodations and include “QBNR accommodation request” in the subject.

See the event notice: English | Chinese | Korean | Spanish

Queens Bus Network Redesign and MetroCard mobile sales pop-up events 

For each event listed below, members of the QBNR team will be on-site to meet with our bus customers to talk about the New Draft Plan and the route proposals in your neighborhood. Customers will be able to give their feedback on the New Draft Plan directly to the team for consideration in the next phase of the Redesign process, the publication and outreach on the Proposed Final Plan (publication date TBA).   




Wednesday, June 29, 2022

10 a.m.–2 p.m.

Rockaways at 114-12 Beach Channel Drive

Friday, July 1, 2022

10 a.m.–noon

Forest Hills at 71 Ave-Continental Ave & Queens Blvd

Tuesday, July 12, 2022

10 a.m.–noon

Sunnyside at 41-02 Queens Blvd

Wednesday, July 13, 2022

1 p.m.–3 p.m.

Glen Oaks Shopping Center at Union Turnpike & 260 Street

Friday, July 15, 2022

10 a.m.–3 p.m.

Flushing at Main Street & Roosevelt Ave

Monday, July 25, 2022

10 a.m.–2:30 p.m.

Astoria at 31 Street between Ditmars Blvd & 23 Ave

Monday, July 25, 2022

10 a.m.–noon

Bay Terrace Shopping Center at Bell Blvd & 24 Ave

Tuesday, July 26, 2022

1 p.m.–3 p.m.

Maspeth at Grand Ave & 69 Street

Wednesday, July 27, 2022

10 a.m.–noon

Windsor Park at 73 Ave & Bell Blvd

Friday, July 29, 2022

10 a.m.–2 p.m.

Allen Community Center at 166-01 Linden Blvd

Friday, August 5, 2022

1 p.m.–3 p.m.

Rego Park at Queens Blvd & 63 Road (at the mall near Marshalls)

Monday, August 8, 2022

1 p.m.–2:30 p.m.

Fresh Meadows Shopping Center at Horace Harding Expressway & 188 Street

Monday, August 29, 2022

10 a.m.–2 p.m.

Jackson Heights at 41-40 Junction Blvd

Tuesday, August 30, 2022

10 a.m.–noon

College Point at Angelo Petromelis Senior Center at 13-28 123 Street

Wednesday, August 31, 2022

10 a.m.–2 p.m.

JASA Brookdale at 131 Beach 19th Street

In addition to meeting with the Queens Bus network Redesign team, the following services are offered at the Mobiles Sales Vehicles:   

  • Get help with a Reduced-Fare application 
  • Transfer MetroCard balances (Full fare and Reduced-Fare)  
  • Exchange a damaged Reduced-Fare MetroCard for a temporary replacement  
  • Report a lost/stolen Reduced-Fare MetroCard  
  • Ask our team about any MetroCard-related issues  

Schedules are subject to change and all events are weather dependent, so check back before you visit.   

Explore the proposed bus network

Interactive network maps

 We need your feedback! Use this interactive Remix map to view our proposed bus routes and stops in detail. Please provide comments using the "Post Comment" button on the top right of the page. Then click on the route that you would like to comment on. To learn more about how to use the Remix maps and provide comments, please watch the short video pop-up in the links below. 

System maps

Where we left off

In December 2019, we released the original Queens Bus Network Redesign Draft Plan. It focused on providing more reliable service, faster travel, better connections, and improving ease of use. For the next three months, we held dozens of outreach events throughout Queens. Resulting from these efforts, we received over 11,000 comments. 

However, in March 2020, we paused work on the Bus Network Redesigns due to the COVID-19 pandemic. The project remained on pause for approximately 18 months. 

In August 2021, we announced we would restart the Bus Network Redesigns, with the Bronx local bus project resuming first, and the Queens project up next.