About MTA Service Alerts
Did you know you can get real-time notifications about subway, bus, Long Island Rail Road, or Metro-North service from the MTA?
MTA Service Alerts provides email and/or text message alerts about real-time and planned service changes on our subways, buses, and our commuter railroads. You can customize your alerts based on what time of day you travel and which mode of transit you use, and set as many alerts as necessary for your weekly travel.
Now, you can sign up for digests of planned service changes for your preferred lines and routes, and opt for either full-week digests or just weekend service changes.
The new system replaces MyMTAAlerts for subway, bus, LIRR, and Metro-North service changes. However, NYC Subway elevator and escalator alerts, as well as MTA Bridges and Tunnels alerts, will remain in MyMTAAlerts until further notice. These services will be moved to a new system in the future.
How it works
- Sign up for an account.
- Provide an email address (and a phone number if you wish to receive SMS alerts).
- Check for a confirmation email. (If you do not receive one, check your spam folder.)
- Follow the instructions in the email to set up your alerts.
- Watch the video below for more tips on setting up your alerts.
You can change your preferences at any time in the preference center. That includes the times of day that you receive alerts, and which lines or routes you receive alerts for.
- Via email: Find the last alert you received, and click the “update your preferences” link at the bottom of the email.
- Via SMS: Text “PREF” to 511-682. You will then receive an email with a link to your preference center.
MTA Service Alerts Tutorial
MTA Service Alerts are proactive notifications about service changes that may affect your travel. For up-to-the-minute information about service on our subways, buses, and commuter railroads, you should use the following tools: