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Accessibility and Language Assistance Services

Updated Sep 15, 2021

At the public meetings, CART Captioning and American Sign Language services will be available.

Members of the community who are deaf or hard of hearing can use their preferred relay service or the free 711 relay service, and then ask to be connected to the Public Meeting Hotline at (646) 252-6777 to speak with an agent.

Members of the community who are blind or have low vision can request accommodations no later than five business days prior to each meeting.

  • To submit a request online, please navigate to the meeting date you'd like to attend and below the date will be a link in which you can either sign-up to speak or request services.
  • Requests may also be made by calling the Public Meeting Hotline at (646) 252-6777.

Members of the community who do not have access to a computer or who do not have access to the Internet can listen to each of the meetings by calling the Zoom meeting at 1-888-788-0099 (Toll Free). Then enter Webinar ID 826 0673 8045, followed by the pound (#) sign and then the pound (#) sign again.


If language assistance or any other accommodations are required, please submit a request at least five business days before the scheduled meeting date in one of the following ways:

  • To submit a request online, please navigate to the meeting date you'd like to attend and below the date will be a link in which you can either sign-up to speak or request services.
  • Calling the Public Meeting Hotline at (646) 252-6777
  • Sending a letter to MTA Government & Community Relations, Re: MTA CBDTP Public Meetings, 2 Broadway, D17.140, New York, NY 10004

For those who request language assistance in the given timeframe, the MTA will provide translated information.

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Contact us

Online: Submit a comment here

Email: CBDTP@mtabt.org

Mail: CBD Tolling Program, 2 Broadway, 23rd Floor, New York, NY 10004

Phone: 646-252-7440