A new and exciting development is coming for our Reduced-Fare customers: Starting soon, you’ll be able to use OMNY to pay your subway or bus fare.
OMNY is our contactless fare payment system, which lets you pay your subway or bus fare with a contactless credit or debit card, smartphone, or wearable device. In a later phase of the OMNY rollout, dedicated Reduced-Fare OMNY cards will also be available.
If you’re a current Reduced-Fare customer and are interested in switching to OMNY as soon as it is available, please fill out this form so we can let you know when OMNY is ready for you.
If you’d prefer to wait to switch to OMNY, you can continue to use your Reduced-Fare MetroCard until OMNY is fully rolled out for Reduced-Fare customers. We’d still appreciate if you can complete the form so that we have your most up-to-date contact information.
Benefits of OMNY for Reduced-Fare customers
Reduced-Fare for OMNY will offer the same half-price fare that customers receive today — and with more options for how you pay the fare. With the ability to use your own contactless credit or debit card, smartphone, or wearable device, there’s no need to reach into your bag or wallet for an MTA-issued card.
However, if you prefer an MTA-issued Reduced-Fare OMNY card, these cards will be available at a later phase of the OMNY rollout. Reduced-Fare OMNY cards will have the same functionality as Reduced-Fare MetroCards, in addition to the ability to reload value online or at participating retail locations. Plus, you can track your trip history and manage your fare payments through an online OMNY account, if you choose.
Reduced-Fare customers using OMNY will also be able to take advantage of our fare-capping program, which is an easier and more equitable way to pay your fare. When you take 12 OMNY trips with the same device or credit or debit card in a calendar week, you'll automatically ride free for the rest of the week. Learn more about the fare-capping program.
OMNY was developed with accessibility in mind. We’ve incorporated various features at subway stations, on buses, on the website, and with our customer service operation to make OMNY accessible to all customers. OMNY readers have large text and screen colors with visual contrast, as well as audio tones that let you know if a payment has been accepted or declined.
How to use OMNY
Switching to OMNY as a Reduced-Fare customer
If you’re a current Reduced-Fare customer, you will not have to reapply to use OMNY. Starting soon, you will be able to link your contactless credit or debit card, smartphone, or wearable device to your OMNY account to get the half-price fare. Reduced-Fare customers will be able to switch over to OMNY either online or in person. More details on that process will be available in the coming weeks.
If you prefer to use a Reduced-Fare OMNY card as opposed to your personal device or card, the MTA will issue you a free Reduced-Fare OMNY card at a later phase of the OMNY rollout. Stay tuned for more information about OMNY cards for Reduced-Fare customers.
If you're a Reduced-Fare customer who currently travels on Long Island Rail Road or Metro-North Railroad, or uses MetroCards on other systems, you should continue to use your Reduced-Fare MetroCards for the time being.
OMNY will offer many of the same benefits as the EasyPay program. If you like the automatic reload feature of EasyPay, we encourage you to use your own contactless credit or debit card or smart device with OMNY. With these payment methods, there is never a need to add value to your card — the cost of your trip will automatically be charged each time you ride, and you will pay the half-priced fare on the payment device designated as your Reduced-Fare OMNY payment method.
If you prefer to use an OMNY card, you can set up automatic reloads to your card through an online OMNY account. This will be similar to the current experience with EasyPay.
If you are an EasyPay Reduced-Fare customer and close your EasyPay account after switching to OMNY, you will get a refund of the remaining balance in your account, once all outstanding charges have been deducted. You can request to close you EasyPay account at any time by emailing firstname.lastname@example.org, calling the EasyPay Account Service Center at 1-877-323-7433, or visiting our Customer Service Center at 3 Stone Street.
Stay tuned for more information as we continue the roll out.
If you’re a current Reduced-Fare customer and are interested in switching your half-fare benefit to OMNY, please complete our registration form. We’ll let you know as soon as OMNY is ready for you.
If you believe you qualify for our Reduced-Fare program, but have not yet applied, we encourage you to apply to join the Reduced-Fare program at any time.