Long Island Rail Road
City Zone
This is an accessible station with elevators, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
Ticket machines are located inside the station waiting room and on the bridge to the AirTrain. Buy tickets ahead of time using the TrainTime app.
Waiting area
Waiting area
- Daily: 6 a.m.-10 p.m.
Customer service
Customer service
Ticket office hours:
- Daily: 6 a.m.-9:40 p.m.
Subway and bus connections
Subway and bus connections
- New York City Subway
- Sutphin Blvd-Archer Av-JFK Airport
- MTA buses
- Q44-SBS, Q6, Q8, Q9, Q20, Q24, Q25, Q30, Q31, Q34, Q40, Q41, Q43, Q54, Q56, Q60, Q65
- Additional buses are available nearby at the 165 St/Jamaica Bus Terminal. Read more about connecting between the LIRR and local buses.
- AirTrain JFK
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Long Island Rail Road Lost & Found office.
Get help
- See Long Island Rail Road timetables.
- Report a problem: Call 511 (say "Long Island Rail Road") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- LIRR Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the LIRR Care program page for more information, including how to call.