Long Island Rail Road
City Zone
This is an accessible station with elevators, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
Ticket machines are located throughout the Long Island Rail Road concourse and in Moynihan Train Hall. Buy tickets ahead of time using the TrainTime app.
Waiting area
Waiting area
- Long Island Rail Road concourse
- Daily: Open 24 hours
- Moynihan Train Hall
- Daily: 5 a.m.-1 a.m.
Customer service
Customer service
Ticket office hours:
- Long Island Rail Road concourse
- Daily: Open 24 hours (closed 3-3:30 a.m.)
- Moynihan Train Hall
- Daily: 6:10 a.m.-9:30 p.m. (closed 10-10:30 a.m. and 6-6:30 p.m.)
Regional connecting services
Regional connecting services
Subway and bus connections
Subway and bus connections
- New York City Subway
- 34 St-Penn Station
- 34 St-Penn Station
- 34 St-Herald Sq
- MTA buses
- M34-SBS, M7, M20, Q32
Lost & Found
Lost & Found
The Long Island Rail Road Lost & Found Office is located in Penn Station between Track 16 and Track 17 in the Exit Concourse. It is open weekdays from 7:20 a.m. to 7:20 p.m. Learn how to report, claim, or return a lost item.
Get help
- See Long Island Rail Road timetables.
- Report a problem: Call 511 (say "Long Island Rail Road") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- LIRR Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the LIRR Care program page for more information, including how to call.