Metro-North Railroad
Harlem
Hudson
New Haven
This is an accessible station with elevators, ramps, tactile warning strips, and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
There are 37 ticket machines in Grand Central Terminal:
- 10 in the Ticket Machine Center opposite Track 32
- Nine in the East Ticket Machine Center under the arch leading to the trains
- Nine in the West Ticket Machine Center under the arch leading to the 42 St Shuttle
- Two on the lower level
- One in the Hyatt Passage
- Two at the 47th Street entrance of Grand Central North
- Two at the 48th Street entrance of Grand Central North
- Two at the 245 Park Avenue entrance
Customer service
Customer service
Ticket office hours:
- Daily: 5:10 a.m.-2 a.m.
Regional connecting services
Regional connecting services
- Long Island Rail Road
Subway and bus connections
Subway and bus connections
- New York City Subway
- 42 St-Grand Central
- MTA buses
- M1, M2, M3, M4, M42, M101, M102, M103
Lost & Found
Lost & Found
The Metro-North Railroad Lost & Found Office is located on the Lower Level of Grand Central Terminal between Track 100 and the MTA Police Department. Learn how to report, claim, or return a lost item.
Get help
- See Metro-North Railroad timetables.
- Report a problem: Call 511 (say "Metro-North Railroad") or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- Metro-North Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the Metro-North Care program page for more information, including how to call