Across a 5,000 square mile service area of the greater metropolitan region, nearly eight million customers use the MTA’s network of buses, commuter rails and subways each day. Many people travel during peak hours and while personal space is often at a premium, crowding is no excuse for anyone to engage in improper sexual conduct. Each of us has the right to expect that our personal space will be respected, no matter our gender, sexual orientation, appearance, or choice of dress.
Whichever MTA service you rely on, your safety matters to us. In the event that you have been the victim of, or witness to, any crime, including a crime of a sexual nature, you should immediately report it to law enforcement, including NYPD and MTA Police Officers. If you have been the victim of, or a witness to, any form of improper sexual conduct, you should immediately report it to law enforcement or an MTA employee. You can also report crimes of a sexual nature and incidents of improper conduct by clicking here. Your report will be forwarded by MTA to law enforcement for investigation.
In the subway, you can also report an incident by using a Customer Assistance Intercom or Help Point Intercom (pictured at right), which will connect you directly with a staff person who can take your report and alert the NYPD.
What is Improper Sexual Conduct?
Harassment of someone because of that person's sex, gender identity, or sexual orientation is prohibited on the MTA bus, subway and commuter railroad network. Improper sexual conduct can take many forms and anyone can be a victim of it or witness it. It can include misconduct involving the actual or threatened use of physical contact or force, including rape, assault, unwanted touching, and other forms of physical sexual misconduct. At other times, however, improper sexual conduct does not involve physical contact or force. Some examples of improper sexual conduct that does not include physical contact or force are verbal harassment, threats, intimidation, and peeping into or under a person's clothing.