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Welcome to Access-A-Ride Paratransit Service

Please stay home and do not use Paratransit services unless you are traveling for essential business or personal reasons. Consider the safety of our drivers and other passengers. Gov. Andrew Cuomo is also requiring everyone in New York to wear masks or face coverings when they’re out in public.
Manage Trips Online
Current Access-A-Ride Paratransit customers can book and manage trips using the MY AAR trip planner.
MY AAR Sign In
Become a Paratransit Customer
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'On The Move' AAR Newsletter
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About Our Paratransit Service
How to Apply or Recertify for Access-A-Ride
How to Travel on Access-A-Ride
Making a Reservation & Managing Trips
On the Day of Your Trip
Commendations, Complaints, or Suggestions
Paratransit Advisory Committee (PAC)
Resources and Announcements
2020 Guide to Access-A-Ride Paratransit Service
2020 Guide to Access-a-Ride Paratransit (Bengali)
2020 Guide to Access-a-Ride Paratransit (Chinese)
2020 Guide to Access-a-Ride (Haitian Creole)
2020 Guide to Access-a-Ride Paratransit (Korean)
2020 Guide to Access-a-Ride Paratransit (Russian)
2020 Guide to Access-a-Ride Paratransit (Spanish)

Essential travel only

As a precaution against the coronavirus, stay home if you can. You’ll be helping protect yourself, your family and other New Yorkers.
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More Information

Policies and Forms
Resources and Announcements
Paratransit Advisory Committee IPAC)
2019 Paratransit / Access-A-Ride Survey