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How to comment on the MTA’s proposed changes to fares and tolls

Updated Jun 23, 2023

The MTA Board will consider changes to the MTA's fares and tolls over the next two months. Members of the public wishing to comment on these specific changes, and/or provide feedback on the MTA’s fares may do so by submitting a comment at the link below.

Hybrid public hearings

The MTA will hold four hybrid public hearings on the proposed fare changes:

All public hearings will be held in person at MTA Headquarters, 2 Broadway, 20th Floor – William J. Ronan Board Room. 

  •  to Whitehall St
  • to Bowling Green
  •  to South Ferry
  • to Broad St 
  • Bus: M15, M15 SBS, M20, M55, SIM1, SIM35
  • Staten Island Ferry to South Ferry Terminal

There will also be a Zoom option for those who prefer to attend virtually, and the hearings will be livestreamed on the MTA website.

This more flexible format allows us to hear from a wider audience, including people who cannot travel to Lower Manhattan.

Registering to speak

Those interested in providing comments at a hybrid public hearing will have two minutes to speak. To register to speak at the hybrid public hearings, please register using the links above, or call the Public Hearing Hotline at 646-252-6777. Telephone agents are available daily from 6 a.m. to 10 p.m.

Registration for each public hearing is now open. It will close at the start of each hearing.

Joining the hearings virtually

If you are registered to speak and joining the public hearings virtually, you may join the Zoom meeting at the scheduled hearing time either online or by phone following these instructions:

Members of the public who wish only to view the hearings may access the event live on YouTube.

June 22

To submit questions during the hearings, you must join the hearing through the Zoom online platform. You may submit questions at any other time in the ways listed below. Questions after the proposed fare changes may be responded to by staff during or after the hearing.

Additional ways to comment

  • Submit a written comment.
  • Mail a letter to MTA Government & Community Relations, 2 Broadway, 17th Floor, New York, NY 10004
  • Call the hotline at 646-252-6777

Accessibility and interpreter services

American Sign Language and CART Captioning Services will be available.

Members of the public who are deaf or hard of hearing can use their preferred relay service or the free 711 relay service, and then ask to be connected to the Public Hearing Hotline at (646) 252-6777 to speak with an agent.

Members of the public who do not have access to a computer or who do not have access to the Internet can listen to each of the hearings by calling the Zoom meeting at 1-646-518- 9805 (toll-free). Then enter Meeting ID 820 2029 1036, followed by the pound (#) sign.

If language assistance or any other accommodations are required, please submit a request at least five (5) business days before the scheduled hearing date in one of the following ways: online, calling the Public Hearing Hotline at (646) 252-6777, or by sending a letter to MTA Government & Community Relations, Attn: Fare Hearings, 2 Broadway, 17th Floor, New York, NY 10004.