MTA performance metrics

Use our interactive dashboards to see performance metrics for the New York City subways and buses, Long Island Rail Road, Metro-North Railroad, and Access-A-Ride paratransit.

Each link below will take you to an interactive dashboard that details customer-focused performance metrics as we track progress to improve service across the New York transit network. Few transit systems in the world provide the same level of detail or transparency as we do in these dashboards.

“This new dashboard gives both customers and MTA management an overview of the current service, as well as a roadmap for what areas need improvement,” former MTA Managing Director Veronique “Ronnie” Hakim said.