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Rafail Portnoy

Chief Technology Officer
A formal portrait of Rafail Portnoy, in a dark jacket and a white collared shirt.

Rafail Portnoy became the MTA’s Chief Technology Officer in January 2020, reporting to the Chairman. He is leading the transformation of the Information Technology Department, including major initiatives that will further consolidate, modernize, and standardize the MTA’s technology environment, systems and applications while enhancing cybersecurity posture. A robust, agile, and customer-focused IT Department is essential for supporting efficient service delivery and transformation throughout the MTA.

Portnoy previously served as Senior Vice President of Technology at the Anti-Defamation League, Chief Information Officer at SUNY’s Global Institute of International Relations and Commerce, and Principal at IBM Global Services, among other roles. At these organizations he led technology innovations and associated cultural changes to achieve cost savings while enhancing product and service delivery.  

Portnoy is currently a member of the teaching faculty at NYU Tandon School of Computer Sciences and Engineering. He holds a Master of Science degree in Information Systems Engineering from Brooklyn Polytechnic (now NYU) and a Bachelor of Business Administration degree in Management Information Systems from Pace University. He resides in Rockland County, New York, with his wife and two children.