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Ways to avoid fees as an E-ZPass® or Tolls by Mail customer
- Keep a positive balance on your E-ZPass and sign up for Mobile Alerts.
- Pay your Tolls by Mail bill when you first receive it.
E-ZPass Customers
- If your E-ZPass account balance goes below $0, your account will not be in compliance with the E-ZPass agreement. As a result, you may receive a Toll Bill.
- Visit the Tolls by Mail website to pay a Toll Bill using your funded E-ZPass NY account by clicking the "Resolve Toll Bill (E-ZPass Customers)" option.
- Questions? Call 1-800-333-8655 or visit the E-ZPass website.
Tolls by Mail Customers
- If unpaid after 30 days of the bill date, you will owe a $5 late charge.
- If unpaid after 60 days of the initial bill date, you will owe a fee of $50 or $100 for each unpaid bridge or tunnel toll.
- Accrued fees may result in suspension of vehicle registration (scroll to bottom of page) or exclusion from MTA Bridges and Tunnels toll facilities.
- Questions? Call 1-844-826-8400 or visit the Tolls by Mail website.