Individual Disability Exemption Plan

To qualify for IDEP, the vehicle must be registered to an individual with a disability that prevents them from using public transportation, or to a person designated by that individual, such as a caregiver, if they use that vehicle to drive the applicant in the Congestion Relief Zone. 

Enrolling into IDEP is a two-step process. Applicants first need to establish eligibility, and then use that eligibility to enroll in IDEP. 

Eligibility and credentials

To apply for IDEP, applicants must first establish eligibility for the plan by: 

• Getting assessed at an IDEP Assessment Center and receiving a determination of eligibility, or 
• Providing proof of enrollment in the MTA’s Access-A-Ride program, or 
• Providing proof of enrollment in the NYC Parking Permit for People with Disabilities (PPPD) as of November 15, 2024

To be assessed at an IDEP Assessment Center, follow these steps: 

1. To schedule your IDEP assessment, please call the appropriate number for your preferred location. Additional Assessment Centers will be opening in the coming months.
   • Brooklyn, Queens, and Bronx: 844-233-3377
   • Manhattan: 888-811-1050
2. Print and complete the IDEP Eligibility Assessment application. 
3. Take a copy of the completed application form to the assessment appointment. 
4. If the applicant is found to be eligible for IDEP, they will receive a IDEP eligibility approval notice. 

Once an applicant has established eligibility, they may apply for IDEP either for the vehicle registered to them, or for a vehicle registered to another person, such as a caregiver.

Enrollment in IDEP requires a valid E-ZPass New York account. If you already have an account, please ensure the license plate on the account is up to date.

Vehicle owners without an E-ZPass New York account must sign up for one before applying for IDEP. Learn more about signing up for E-ZPass New York.

How to apply

The IDEP application is available on the MTA website. Follow these steps:

1. Complete the online application. 
2. Upload the required documentation.

You can also find a copy of the application on the E-ZPass website. Applying online is the preferred method.

Applicants will receive a formal decision notice once their application is processed. If the application is denied, the decision notice will provide information on how to appeal.

You can also call the E-ZPass Customer Service Center at 800-333-8655 for assistance.

Apply for IDEP