We’re repairing, rebuilding, or replacing the escalators in Grand Central with modern equipment. For you, that means it will be more reliable—i.e. less breaking down. We’re also incorporating technology so that if an escalator does go down, it self-reports the specific issue to us so we can get it up and running sooner. And we’re installing new escalators to help you move faster throughout the station.
In addition to escalators, we’re replacing existing elevators – one each on the 4/5/6 and one on the 7. We’ll have complementary elevators open in the station as an alternative when possible. When complete, we’ll have more reliable, more efficient elevators.