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Subway Ridership Reaches New Pandemic Record

New York City Transit
Updated April 26, 2021 6:15 p.m.

More Straphangers Returning to System as City Reopens and Weather Improves

 

MTA New York City Transit officials today announced a new pandemic subway ridership record, with 2,119,655 trips recorded on Friday, April 23. This is the most trips taken on the subway since the onset of the COVID-19 pandemic in New York City, and first time during the pandemic that subway ridership reached the 2.1 million mark. Subway ridership surpassed the 2 million mark on April 9. 

“Subway ridership and New York City’s recovery continue hand in hand,” said Sarah Feinberg, NYC Transit Interim President. “The return of ridership is continued good news as the City continues its rebound from the pandemic. We look forward to more milestones ahead continuing to serve New York.” 

There were also 1,146,881 bus trips and 3,729 Staten Island Railway trips on April 23, for a total of 3,270,265 trips taken that day.

The MTA has undertaken unprecedented cleaning and disinfecting protocols in the year since the pandemic began to ensure the system as safe as possible for its customers. The Authority has also rolled out robust public education campaigns and issued millions of masks to its customers. Mask usage in the system remains high, with more than 98 percent of customers wearing a mask when riding mass transit. The MTA also enhanced its Live Subway Map to allow riders to find vaccination sites throughout the city. 

Prior to the pandemic, average weekday ridership totals routinely exceeded 5.5 million in the subway system. That figure fell by more than 90 percent to a low of roughly 300,000 daily trips last April as the number of COVID-19 cases peaked in the New York City area. Daily bus trips at that time were down close to 75 percent from pre-pandemic figures and fell to approximately 600,000 bus riders per day. New York City Transit employees continued to provide service for the frontline healthcare professionals and other essential workers who needed to get to work during some of the most troubling days in New York City history.