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PHOTOS: MTA Leaders Welcome Customers Back to Transit System

Updated September 6, 2022 8:15 p.m.
Rich Welcomes Riders

View Photos of MTA Leaders Greeting Customers 


The Metropolitan Transportation Authority (MTA) agency presidents today welcomed customers back to the transit system as the region returns to schools and jobs. As many people return to offices for the first time since the onset of the COVID-19 pandemic, and students return to classrooms, the Authority launched its Autumn Campaign to encourage mass transit ridership, address customer questions and concerns, and promote new offerings and discounts. 

The campaign aims to thank existing customers who continue to ride and welcome back those who have been working remotely too. Over the next few weeks, customers will hear ‘welcome back’ announcements at stations, as well as informational announcements on the MTA’s newest customer initiatives:

  • OMNY fare-capping: Using OMNY, a customer will receive free rides after their 12th trip in any given week, from Monday to Sunday. No OMNY customer would pay more than $33.00 per week, which is the current price of a seven-day unlimited-ride MetroCard.
  • Fare discounts on the commuter railroads: Railroad customers can now purchase 20-trips tickets, tailored for the hybrid work schedule, as well as expanded CityTicket which offers a flat fare of $5.00 for rail travel within New York City.
  • New all-in-one TrainTime app: Commuter railroad customers now only need one app to plan their trips and purchase tickets, no matter which railroad they plan to ride.

On the first day of the campaign, Metro-North Railroad President and LIRR Interim President Catherine Rinaldi was at Grand Central Terminal greeting passengers. On the subways, New York City Transit President Richard Davey was at the 42 St–Port Authority Bus Terminal station to start the morning commute, before taking the subway to Atlantic Ave–Barclays Center to meet riders as they headed to work, school and other destinations. 

For more information on the Autumn Campaign, visit mta.info/fall22.