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MTA Launches Online Application for Reduced-Fare MetroCards

Updated December 20, 2021 8:00 p.m.

First-Ever Online Application Speeds Up Turnaround Time  

Customers Can Now Apply at reducedfare.mta.info 


The Metropolitan Transportation Authority (MTA) today announced that applying for a Reduced-Fare MetroCard is now easier. For the first time ever, seniors and people with qualifying disabilities can apply online for reduced subway and bus fares. Since the soft launch earlier this month, more than 800 people have applied for a Reduced-Fare MetroCard online. 

“Customer convenience and social equity are two key factors towards bringing riders back,” said Craig Cipriano, New York City Transit Interim President. “This online application makes it easier for seniors and customers with disabilities to pay for public transit. The early feedback has been strong, with hundreds of customers filling out applications since the launch.” 

Customers who qualify can apply at reducedfare.mta.info

Previously, customers interested in a Reduced-Fare MetroCard would have to apply in person by visiting the Customer Service Center in Lower Manhattan, Mobile Sales or by mail. 

The reduced fare is half the base fare. The base fare for subways and local buses is $2.75, so the reduced fare is $1.35. Reduced fares can be used on the subway and on local buses at any time. On express buses and commuter railroads, reduced fares are eligible any time excluding rush hour. To learn more about reduced fares, visit https://new.mta.info/fares/reduced-fare.