Will Not Run Between Bedford-Nostrand Avs and Church Av
Makes All Stops Between Bergen St and Church Av
Free Shuttle Bus Service Making All Stops between Bedford-Nostrand Avs and Hoyt-Schermerhorn Sts
Restored Between Court Sq and Bedford-Nostrand Avs
View Photos of Work on Line
View B-Roll of Work on Line
The Metropolitan Transportation Authority (MTA) today reminded customers that Phase 3 of the signal modernization work on the line will begin at 4:00 a.m. Monday, Aug. 12 and continue through 5:00 a.m. Tuesday, Sept. 3. During this time trains will not run between Bedford-Nostrand Avs and Church Av. Free B93 shuttle bus service will run between Bedford-Nostrand Avs and Jay St – MetroTech where customers can transfer to the . trains will continue to make all stops between Bergen St and Church Av stations. With the completion of Phase 2, service will be restored between Court Sq and Bedford-Nostrand Avs.
“We’re transforming the subway with a modern signal system that will deliver faster and more reliable service for generations to come,” said MTA Chair and CEO Janno Lieber. “I’m proud of the successful shuttle bus operation New York City Transit has delivered to keep train customers moving throughout the duration of this project.”
“We appreciate customers’ understanding as we work to modernize a signal system that dates back to the FDR administration,” said MTA Construction & Development President Jamie Torres-Springer. “And we’re delivering this project better, faster and cheaper with phased outages that ensure we get this critical work finished as efficiently as possible.”
The train’s signal system dates back to the 1930s and is now being modernized with communications-based train control (CBTC) which will bring more reliable service to the 160,000 riders who take the every day. Once the project is completed, the will be the third line in the subway system to be fully converted to CBTC, following the and the .
In Phase 1 and 2, the project team has completed critical construction milestones, including the complete reconstruction of the train interlocking between 21st Street and Court Sq. This infrastructure hadn't received an upgrade in over 30 years and had fallen in a state of disrepair. In comparison, the new interlocking includes 3,000 ft of new third rail and over 50 miles of new cables to support a new fiber optic and wireless communications system. Construction crews also added a new track lubrication infrastructure to reduce train noise for a quieter and smoother ride, and all three phases implement modern composite railroad ties, which are much more resilient to water infiltration than the traditional wooden ones. Approximately 100 construction crew members per shift worked around the clock to complete the new interlocking in two weeks.
Phase 3 begins with curved track replacement between Bergen St and Hoyt St. This section of track requires trains to make a very sharp turn, which causes a lot of wear and tear on the rail and train wheels.
At the start of the work, the MTA launched a comprehensive customer service campaign to support riders. Hugo Zamora was appointed as the Train Czar to oversee real-time communication with train customers. Zamora ensures reliable alternative bus shuttle service is available and is empowered to make real-time adjustments to service to meet customers’ needs. Customers can also sign up for a weekly newsletter to receive the latest information on service changes, travel alternatives, construction updates and more. Click here to sign up.
Extensive shuttle bus service runs in place of train service, with buses stopping at all stations where service is suspended. Click here to view maps of shuttle bus service. During this time shuttle buses will make all skipped stops and run as below:
Weekdays:
- Every 1 to 4 minutes in the morning, afternoon and evening.
- Every 5 to 10 minutes during late evening and overnight hours.
Saturdays:
- Every 3 to 5 minutes morning, afternoon, and evening.
- Every 5 to 10 minutes during late evening and overnight hours.
Sundays:
- Every 3 to 5 minutes morning, afternoon, and evening.
- Every 6 to 10 minutes during late evening and overnight hours.
Customers have many options for receiving real-time and planned service change announcements and information, as well as 24/7 customer support in their native language.
mta.info – The definitive source for real-time arrival information and service change information for each line or route in the MTA system. Customers can find current statuses on mta.info and upcoming planned service changes using the lookup tool at mta.info/alerts.
MTA app – Customers who use the comprehensive MTA smartphone app will see real-time train and bus arrival times and other travel information for all MTA services all in one place. The app is available in the Apple Store and in Google Play.
Email & Text Alerts – Customers can sign up for email and SMS alerts tailored to their specific commutes and travel times. They can also sign up for MTA newsletters like The Weekender, a weekly newsletter that covers major weekend planned service changes. Customers can sign up here.
WhatsApp – Riders can chat with NYC Transit via WhatsApp for 24/7 customer assistance. With the help of Google Translate, NYC Transit staff offer real-time customer support in up to 108 languages.
511 – For those who prefer to contact the MTA by telephone, information is available by dialing 511. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach the MTA at 511.