Customers Traveling to and from Coney Island-Stillwell Av on the D and N are Advised to Take Alternate Routes
Metropolitan Transportation Authority (MTA) New York City Transit (NYCT) tonight advised customers that due to damage to the signaling system near Coney Island-Stillwell Av, service on the and lines is suspended in parts of Brooklyn and delayed in other areas.
While a review of what occurred is in early stages, it appears that crews conducting essential maintenance to the signal system damaged cables, disrupting signal capability for the and lines serving Coney Island-Stillwell Av. Customers are advised to avoid and trains if possible. Signal maintenance teams are on-site working to restore service as quickly as possible. , , and trains are making all stops, but running with extensive delays in both directions.
"We take service disruptions very seriously and are always working to ensure these issues are addressed immediately," said NYCT President Richard Davey. "Crews will work throughout the night to repair damaged infrastructure and restore full service. Additionally, I have ordered a halt to all work in the impacted area until the root cause of tonight's issue is identified. I apologize for the inconvenience this is causing riders."
trains are suspended from Bay Parkway to Coney Island-Stillwell Av. There is free shuttle bus service between the impacted stations in both directions. Additionally, customers can transfer at Bay Parkway to a B64 bus for service to Coney Island-Stillwell Av.
trains are suspended from 86 St to Coney Island-Stillwell Av. There is free shuttle bus service between the impacted stations in both directions. Customers can take trains in Manhattan and Queens and transfer to an or train at Canal St for continued Brooklyn Service.
Alternative Service in Brooklyn:
Take or trains to/from Coney Island-Stillwell Av.
Consider nearby B1, B4, B36, B82, or B68 buses.
For real-time service updates and information, customers can use the following options:
MYmta app – Customers who use the comprehensive MYmta smartphone app will see real-time travel information for all MTA services all in one place.
new.mta.info – The “Service Status” box at new.mta.info is always the definitive source for the latest status for each line.
Live Subway Map – The Live Subway Map shows the real-time position of trains, planned service changes at any given time, highlights accessible stations, and much more.
Twitter – Twitter users can follow @MTA, @NYCTSubway, @NYCTBus for service updates and customer service support.
WhatsApp – Customers can chat with NYC Transit via WhatsApp. Riders can receive customer service support in their native language through the help of Google Translate.
For those who prefer to contact the MTA by telephone, information is available by dialing 511. Connecticut customers should call 877-690-5114. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach the MTA at 511.