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MTA Advises Commuters Of Alternative Routes To Staten Island While Ferry Service Reduced by NYC DOT

New York City Transit
Updated August 3, 2022 8:30 p.m.
Long exposure shot of a bus pulling up to a stop.

Increased Express Bus Service To Be Provided on SIM1/SIM1C (Hylan Blvd), SIM3/SIM3C (Port Richmond) and SIM4/SIM4C (Richmond Avenue)
 
Local Bus Service to/from Available In Bay Ridge On S79 SBS, S53, S93; Connection in Bay Ridge to  Line for Travel to/from Manhattan

 

The Metropolitan Transportation Authority (MTA) is reminding customers wishing to travel to and from Staten Island about alternatives for travel to their destinations in light of reduced Staten Island Ferry service announced by NYC DOT. Beginning at 3 pm, New York City Transit (NYCT) increased bus service to Staten Island. MTA will add additional staffing to alleviate potential crowding and direct riders to alternative routes. Customers are advised to be prepared for potential crowding along these routes.

Express Bus Service:
Increased service will be provided on the SIM1/SIM1C (Hylan Blvd), SIM3/SIM3C (Port Richmond) and SIM4/SIM4C (Richmond Avenue).

Local Bus Service:
Customers can take a Brooklyn-bound train from Whitehall St-South Ferry to 86th St and 4 Av in Bay Ridge, Brooklyn. Customers can continue their journey to Staten Island by taking the S79 SBS, S53 or S93 bus where service will be augmented as necessary. Limited service is suspended on all SI local routes (except for S93 and S89).

“Adjustments have been made to bus and train schedules where possible at the City’s request to assist in getting people home to Staten Island during the afternoon rush period,” said New York City Transit Chief Operating Officer Craig Cipriano. “We recognize the fluid nature of the situation and the MTA is doing what it can to assist commuters who might otherwise become stranded due to reduced ferry options.”

“We are prepared to help customers get to and from Staten Island safely and efficiently during this Staten Island Ferry service disruption,” said MTA Acting Chief Customer Officer, Shanifah Rieara. “The MTA will be communicating our bolstered service through social media, across digital screens, our website, along with additional staff present at the ferry terminal to direct riders to the route that’s best for them.”

Staten Island Railway (SIR) will operate on a normal schedule. SIR and  train service will be monitored for potential capacity issues and will be adjusted as necessary.

Service Update Information Available
Information about the planned schedule changes is available through the MTA’s many real-time service information sources. 

MYmta app – Customers who use the comprehensive MYmta smartphone app will see real-time travel information for all MTA services all in one place. 

new.mta.info – The “Service Status” box at new.mta.info is always the definitive source for the latest status for each line. For more details about this weekend's service changes, click here.

Live Subway Map – The Live Subway Map shows the real-time position of trains, planned service changes at any given time, highlights accessible stations, and much more. 

Email and text message service updates – Customers are urged to sign up to receive alerts, tailored by specific branch and time of day, by visiting mymtaalerts.com. 

Twitter – Twitter users can follow @MTA, @NYCTSubway, and @NYCTBus for service updates and customer service support. 

WhatsApp – Customers can chat with NYC Transit via WhatsApp. Riders can receive customer service support in their native language through the help of Google Translate. 

For those who prefer to contact the MTA by telephone, information is available by dialing 511. Connecticut customers should call 877-690-5114. Those who are deaf or hard of hearing can use their preferred service provider for the free 711 relay to reach the MTA at 511.