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MTA Customers Count Travel Survey

We regularly conduct surveys to help us better understand customer preferences and travel behaviors. If you are a subway, bus, Access-A-Ride Paratransit, Staten Island Railway, Long Island Rail Road, or Metro-North Railroad customer, please sign up to receive an invitation to our next survey.

We want to hear from you even if you haven’t been riding during the COVID-19 pandemic. During these challenging times, you'll be giving us valuable feedback that we can share with our team to make your ride better now and in the future.

Customers who complete the survey can enter a drawing to win one of several $100 gift cards. Please provide us with your email address and we will contact you when it is time to take the survey.

And thanks to our customers for their feedback!

A grid of photos featuring men and women of different races and ages.
Some of the customers who won $100 gift cards for participating in last year’s survey.