Turning in an item you have found
Take smaller items, such as wallets, mini tablets or cell phones to the nearest Subway station booth agent. For security reasons, agents cannot open the booth door. Drop off items too large to fit through the booth window at the Lost Property office. The Lost Property Unit is located at 34 St-Penn Station subway station on the central lower mezzanine under 34 St. Items found on a bus should be turned in to the bus operator.
Picking up a lost item
If the Lost Property Unit contacted you and said they have your lost item, you can pick it up at our office. Our Lost Property Unit is located at 34 St-Penn Station A C E subway station on the central lower mezzanine under 34 St. You can find out the hours and directions of the offices here. To pick up an item, you’ll need to bring a valid form of ID (e.g. driver license, NYC ID, passport, job or student ID, etc.). You'll need to fill out a lost item receipt with your address and contact information to claim your lost item.
How long do you keep lost items?
The amount of time we hold on to items varies based on the estimated value of the article. We hold items for at least three months and at most three years. If no one claims the property during the retention period, it is auctioned with the proceeds helping fund MTA service including our Lost Property Unit. Found property that is in poor condition is sent for disposal.