Federal law allows a pre-tax transit benefit of up to $270 per month. If your pre-tax benefit provider has not already notified you that your account has been updated, you should contact the workplace administrator of your transit benefit program for assistance in modifying your current pre-tax and secondary payments. Or, click on the link for your transit benefit program provider below for information about alternate payment options available to you.
Other than damaged MetroCards and cards covered under the Balance Protection Program, we are unable to resolve any issues you may have with the pre-tax MetroCards you received through programs like WageWorks. To stop receiving a pre-tax MetroCard, you must contact the benefit provider directly to pause or cancel your enrollment.
The MTA no longer accepts prepaid vouchers as a form of payment for MetroCard, or for commuter rail tickets purchased through Mail&Ride as well as at Ticket Offices.
Here are some of the providers who can work with your employer to make the appropriate arrangements: