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August 2: Douglaston, Little Neck, and Great Neck Customers: All Trains Arrive and Depart from Platform A

Long Island Rail Road
Updated July 30, 2021 11:27 a.m.

Port Washington Branch Platform Change 

Starting Monday, August 2, all trains (westbound and eastbound) at Douglaston, Little Neck, and Great Neck will arrive and depart from Platform A (westbound platform, north side), as LIRR forces perform concrete tie installation work. This track change is scheduled to conclude by the last week of August.

There will be no train service from Platform B during this outage, and the track/platform area should be considered an active work zone, even if no activity is immediately evident. To ensure safety, all customers should refrain from going to Platform B at any time.

Please allow additional time to reach Platform A, and listen for station and onboard announcements regarding this change.

For more information

Customer Service Center agents are available to answer questions via live chat or phone between 6 a.m. and 10 p.m., daily. 

For service related questions, chat live with customer service agents through the LIRR TrainTime app. To speak with an agent, call 511 or 718-217-LIRR (718-217-5477) and say “Representative” when the prompts begin. Automated schedule information is available via phone 24/7.