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Accessible Travel by Subway

Updated Nov 24, 2020

Options for paying for and entering the subway system

  • Swipe your Reduced-Fare MetroCard at the turnstile.
  • Purchase a Reduced-Fare MetroCard at Station Booth (must have proper ID).
  • To enter through the service gate, ask the station agent to open the gate.
  • Most ADA-accessible stations are equipped with AutoGate. To enter and exit these stations, dip your specially encoded Reduced-Fare MetroCard into the special farebox and the AutoGate will open automatically. Customers will not be charged when exiting.

Boarding, riding, and leaving trains

Boarding

  • Wait near the center of the platform where the conductor will be able to see you and keep the doors open while you board.
  • Take extra care when crossing gaps between platforms and subway cars.

Riding

  • Position wheelchairs close to either end of the subway car but not blocking the doors.
  • Remember to lock wheelchair brakes.

Exiting

  • If you miss your stop, stay on the train until you reach a station where you can transfer on the same platform and ride back to the station missed.
  • Ask a conductor or train operator if you need assistance.

Other tips

  • Remember to stay behind yellow tactile edge-warning strips on subway platforms.
  • A wheelchair should never be positioned between a station column and the platform edge.

Elevator and escalator status

We work hard to keep elevators and escalators in good repair, but sometimes they may need to be taken out of service for maintenance or repairs.

Learn more about the 511 system.

Station accessibility projects in progress

Making our system as accessible as possible is one of our top priorities. Below is a list of stations with accessibility projects currently in design or construction. When projects at these stations are complete, they will have full vertical accessibility via elevator or ramp, and other features such as AutoGates, accessible boarding areas, tactile warning strips and tactile-braille signage.

Additionally, the MTA has committed to invest more than $5 billion in station accessibility projects as part of the 2020-2024 Capital Program. Learn more.

Stations marked with an asterisk were announced as part of the 2020-2024 Capital Plan, but have since been advanced to the 2015-2019 plan to accelerate their completion.

The Bronx

  • 149 St–Grand Concourse
  • 149 St–Grand Concourse
  • 170 St
  • Gun Hill Rd
  • Tremont Av *
  • Westchester Sq East Tremont Av

Brooklyn

  • 8 Av Coney Island-bound
  • Bay Ridge-95 St
  • Eastern Pkwy Brooklyn Museum 
  • Livonia Av

Manhattan

  • 6 Av *
  • 14 St *
  • 14 St *
  • 57 St - 7 Av
  • 68 St Hunter College
  • Times Sq – 42 St

Queens

  • Court Sq
  • Queensboro Plaza
  • Woodhaven Blvd