Metro-North Railroad
New Canaan
This is an accessible station with tactile warning strips and audiovisual passenger information systems.
Station area map
Amenities and services
Ticket machines
Ticket machines
There are two ticket machines at this station located on the platform north of the station building. Buy tickets ahead of time using the TrainTime app.
Waiting area
Waiting area
- Daily: 5 a.m.-5 p.m.
Customer service
Customer service
There is no ticket office at this station.
Public restrooms
Public restrooms
- Daily: 5 a.m.-5 p.m.
Lost & Found
Lost & Found
Learn how to report, claim, or return a lost item to the Metro-North Railroad Lost & Found office.
Get help
- See Metro-North Railroad timetables.
- Report a problem: Call 877-690-5114 or use our Customer Feedback form.
- Chat with us: Use the TrainTime app.
- Metro-North Care: If you need assistance getting on or off the train, we can ensure staff is prepared to assist. Visit the Metro-North Care program page for more information, including how to call