It's nice to see you again.
New York is coming back — and we're here to help you get to where you're going, whether that's the office, school, your favorite restaurant, a Broadway show, or a weekend getaway.
Your health and safety is our top priority, and the MTA's subways, buses, and commuter railroads are cleaner than ever. If you haven't ridden with us in a while, we've launched some new initiatives — from systemwide contactless payment through OMNY to deals on Long Island Rail Road and Metro-North — that will make your return to transit easier, faster, and better.
Welcome back, New York!
Haven't ridden with us in a while? Here are some helpful transit tips
- Masks are still required on board all subways, buses, and commuter rail, as well as inside stations. If you don't have a mask, you can ask a station agent for one. And remember: If you don't wear one, you may get a $50 fine.
- If it's been a while since you bought a MetroCard, don't worry: OMNY, our contactless fare payment service, is now available in all subway stations and on board all buses. It's never been easier to tap and go — learn more about how to use it.
- The old etiquette rules still apply: Let others exit a subway or bus before you board; don't block seats or aisles; and be courteous to your fellow riders.
- Off-peak fares are still in effect on all Long Island Rail Road and Metro-North trains. If you're traveling on commuter rail, download our eTix app to get your tickets before heading out.
- You no longer need a permit to bring your bike on LIRR or Metro-North trains. See more details.
- If you have a problem, there are more ways than ever to get help: We're available on WhatsApp, Twitter, Facebook, and iMessage. You can also call us or email us. Long Island Rail Road customers can get help in the LIRR Train Time app.
How we're keeping you safe
We know you have concerns about COVID-19, and that you appreciate our cleaning efforts since the start of the pandemic. Disinfecting efforts have led to more satisfied customers, and help people feel safer while riding.
We've undertaken unprecedented cleaning and disinfecting protocols in the year since the pandemic began to ensure that the system is as safe as possible for its customers. Here's what we're doing:
- Masks are still required on board all subways, buses, and commuter train, as well as in indoor stations.
- We're handing out free masks during our Mask Force events, and free masks are available at subway station booths and on commuter rail trains.
- Stations will be disinfected at least twice daily and rolling stock at least once daily.
- The MTA has piloted disinfecting methods such as ultraviolet light, antimicrobial sprays which will allow the disinfecting to remain at high levels.
- Our crews remove trash, clean spills and biohazards, spot-clean seats, floors, and other surfaces, and disinfect common touchpoints.
- We use disinfectants that are Environmental Protection Agency registered.