Don't run for the bus – that's when most customer accidents happen. Slips, trips, and falls are the most common causes of injuries. If you're at the front of the bus, please stay behind the white line. Avoid standing in the stairwell (rear doorstep) or leaning against the rear door. And if you're a wheelchair user, please allow the bus operator to secure your chair.
When traveling with an infant and a baby stroller, the stroller should be folded before entering the bus and should remain folded for the duration of the trip.
While you're riding, keep your head and arms inside bus windows.
When you're ready to get off, signal the bus operator two blocks before your stop so that he or she has sufficient time to stop smoothly. We also advise holding the railing when you exit the bus, especially in winter. Bus steps and sidewalks become slippery from snow. As you leave the bus, watch for cars. (This is particularly important when the bus operator has not been able to pull completely into the bus stop.)
Also, avoid crossing in front of the bus after you get off.
Bus customers who travel between 10:00 p.m. and 5:00 a.m. can Request-A-Stop. Ask the bus operator to let you off anywhere along the route, even if it isn't a designated stop. The bus operator will comply as long as he or she thinks it's a safe location. This bus will still make all regularly scheduled stops.
Be an extra cautious pedestrian and cyclist:
- Never assume the bus operator sees you.
On the street, anything from lampposts, newsstands, and double-parked vehicles can cause blind spots and/or obscure the bus operator's view.
- Don't cross the street between parked cars.
When you walk between parked cars into traffic, you might not be visible to drivers. Walk defensively. Cross at the corner, when the traffic sign indicates you can go.
As a cyclist, you also must follow the rules of the road–you, too, are operating a moving vehicle:
- Stand back as the bus gets closer.
Your natural response may be to get nearer to the curb as your bus comes into view. You are much safer moving a few steps back until the bus comes to a complete stop.
- Stay alert as you ride
- Always scan the road to ensure that you are aware of what other vehicles are doing on the road.
Watch out – don’t tune out!
Talking, reading, texting, or wearing headphones while walking? Stay alert. Don’t get hurt.
Stay alert – Don't get hurt.
Wearing headphones, talking or reading while cycling? Watch out – don’t tune out!
Our Drivers ...
At NYC Transit, we celebrate our bus operators' safe-driving skills with an annual Safe Bus Operator Appreciation Day. Drivers who are accident free for three or more consecutive years are honored.
Here are just a few examples of our safety programs:
- Every bus operator receives an annual safety refresher course at our training center.
- Bus operators must take a New York State 19A road test every two years.
- The Bus Command Center makes daily announcements to bus operators concerning safety.
We promote safe driving in a variety of ways as part of a comprehensive internal safety campaign.