Keeping elevators reliable

Here's the schedule of elevator replacement and upgrade projects and planned outages

Elevators are an essential accessibility feature at more than 100 subway stations, helping thousands of customers move through our subway system every day. Safe, reliable service is our priority, including when it comes to maintaining our fleet of more than 300 elevators. 

To ensure safety and reliability, occasionally we must take elevators out of service for replacement and upgrade. While these elevator replacement projects take several months, they are a necessary improvement that results in more modern machines that provide a smoother ride and more reliable service. We will be replacing elevators at several stations in the upcoming months because they are nearing the end of their useful life. 

These projects include: 

  • Full replacement of elevator cab and associated equipment within the cab, shaft, and pit, along with any modifications to the shaft and pit needed to accommodate new equipment. Modernized parts will mean a smoother ride and more reliable service for customers
  • Replacing and modernizing all machine room equipment for better and more reliable service
  • Replacing and modernizing all CCTV and fire alarm equipment for enhanced security
  • Upgrading the LiftNet remote monitoring equipment to allow us to respond more quickly and precisely if an elevator goes out of service
     

We know that these elevator projects impact our customers, and we want to make sure you have information to plan your travels accordingly. Look for signage in stations and read on to learn more about the timeline for these projects, and remember to visit our Elevator & Escalator Status page for the real-time status of machines throughout the system. 

Schedule of Work

In progress

 

34 St-Herald Sq

The following elevators are out of service until November, 2021:
Elevator 211 serving the downtown  platform 
Elevator 210 serving the uptown  platform 

Alternative accessible travel options during these outages include nearby Penn Station   or 47 – 50 St/Rockefeller Center or the M5, M7 or M55 bus routes. For detailed alternative accessible travel options to and from the impacted platforms at Herald Square, visit the Elevator & Escalator status page. Additional information is posted on signage in the station and on the MYmta app.

Once these elevators are back in service, we will begin work on the second pair of platform elevators at this station (uptown  platform and downtown platform). The street elevator at this station is not impacted by this work.

 

Jamaica Center – Parsons/Archer 
The following elevators are out of service until December 2021:
Elevator 412 at the corner of Archer Ave and Parsons Blvd serving the mezzanine.
Elevator 413 from the mezzanine to all platforms

Alternative accessible travel options during these outages include nearby Sutphin Blvd-Archer Av/JFK Airport   station and several bus routes

For detailed alternative accessible travel options to and from Jamaica Center, visit the Elevator & Escalator status page. Additional information is posted on signage in the station and on the MYmta app.

Upcoming

We will post alternative travel information on signage in the station, our website, and the MYmta app when the closure begins.

 

Sutphin Blvd-Archer Av/JFK Airport 
After the completion of work at the Jamaica Center – Parsons/Archer Station, elevator 411 serving the  platforms  in both directions will be removed from service for approximately six months.

 

Penn Station 

Beginning late June 2021 through December 2021, elevator 215 from the mezzanine to the platform will be taken out of service for approximately six months.

After the completion of work on EL 215, elevators 214 and 216, which serve the 1 line platforms, will each be taken out of service for approximately six months.

These elevator replacements are part of a bigger renovation project throughout Penn Station, which will improve accessibility across Penn Station and include an additional new elevator. 

 

Flatbush Av/Brooklyn College  
Beginning late June or early July 2021, elevator 319 at the corner of Nostrand Ave and Flatbush Ave, serving the  platform, will be removed from service for approximately six months.

 

Church Av
After completing elevator work at the Flatbush Av/Brooklyn College station, elevator 320 at the corner of Nostrand Av and Church Ave, serving the Manhattan-bound platform, will be removed from service for approximately six months.

 

Inwood/207 St  
Starting in late summer/early fall after completion of the current elevator work at the 190 St A Station, elevators 148 and 149, which serve the mezzanine and platform, will be removed from service for approximately six months.