MTA COVID-19 Resource Center

For MTA Employees
A graphic with black text on a yellow background says, “Stay home if you’re sick. Protect yourself and your coworkers.” On the right side is a character in an MTA uniform and a mask giving a thumbs-up.
As more employees return to work, safety protocols are more critical than ever. Be sure to practice home screening and do not report for work if sick. (Graphic: Digital Content Team, MTA S&CE)

Updated August 28, 2020

If you are feeling sick or have been in contact with an infected person, do not report to work. This is critical for the safety of your coworkers, families, and MTA operations. Please read this Aug. 27 memo from the MTA Chief Safety Officer.

Please bookmark this COVID-19 portal for the MTA workforce. It provides you with daily updates from leadership, policies, guidelines, FAQs, work-at-home resources, safety videos, and more.

You can find this external site anywhere you have internet or mobile access. For MTA employee policies, IT guidelines, hotlines, and other secured information, log in here using your BSC ID.
Please know that your work is critical during this health-care crisis. It is enabling thousands of medical workers and first responders to get to and from their jobs. You are truly heroes moving heroes.

To stay informed, watch your emails and this site for updates. If you have not already, please refresh your contact info on the My Personal Information ribbon on the My MTA Portal. For transit and rail service updates, visit Precautions Against Coronavirus.

Additional resources

  • NYSDoH Coronavirus hotline: 1-888-364-3065. Speak to public health experts in your preferred language. (Due to call volume, you may experience waits.)
  • MTA COVID-19 employee hotline: Log in here. Before you call the hotline, please read the FAQs we’ve provided. If you still have questions, you can speak to one of your colleagues at HR or Occupational Health Services at the hotline. Due to high call volume, you may encounter delays. Thanks for your patience and understanding.
  • Your feedback helps! If you have comments or information you would like to see on this site, please send it to Contact MTA. (At this time, we cannot guarantee direct replies.)