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MTA COVID-19 Employee Resource Center

Updated January 21, 2022

MTA employees who have tested positive for COVID-19, who are experiencing symptoms, or who have had a household exposure, should thoroughly review the guidance on COVID-19 exposure, symptoms, and more. If, based on this guidance, you need to call the MTA COVID-19 Hotline, please do so at 646-252-1010

Please know that due to high call volumes, wait time for the hotline may be longer. To avoid waiting, employees can also use the following channels to reach Occupational Health Services (OHS). You will receive guidance based on your individual situation.  

New York City Transit, Bridges and Tunnels: 347-643-8256, Monday-Friday 8 a.m. to 4 p.m.; or email OHS@NYCT.com  

Long Island Rail Road: 347-494-6281, Monday-Friday 8 a.m. to 4 p.m.; or email LIRRCOVID19RTD@MTAHQ.org

Metro-North Railroad: 212-499-4720, Monday-Friday 8 a.m. to 4 p.m.; or email OHSCOVIDDOC@MNR.ORG

Construction & Development: 646-252-3393, Mon-Fri, 8 a.m. to 4 p.m., or MTACDCOVID19LIAISONTEAM@MTACD.ORG

MTA Headquarters and MTA PD: 212-499-4730, Monday-Friday 8 a.m. to 4 p.m.; or email HQCOVIDDOC@MTAHQ.org

Employees can also use this self-service MTA Employee COVID-19 intake form to submit your case directly to OHS. 

For additional information about MTA COVID-19 safety policies and procedures, visit the My MTA Portal. Log in using your BSC ID and password. 

Provide your vaccination status below

If you are fully vaccinated and have already uploaded your proof of vaccination, you do not need to do anything at this time. Employees who do not provide proof of vaccination are required to undergo weekly COVID-19 testing. PLEASE NOTE: Do not use Internet Explorer as your browser when uploading vaccination documentation. A photo of CDC vaccination card or photo of Excelsior Pass Plus are both acceptable for upload.

Get your COVID-19 vaccine at one of our pop-up sites

No appointment needed.

To check your own test results, you must register online:

For assistance with registration for the Mount Sinai portal and other account-related information, employees may call 800-808-0038. Please note: beginning January 22, the number to call will be 646-357-3209.

MTA employee vaccination sites

The following employee vaccination sites offer the Pfizer vaccine as well as the Pfizer booster (note: the booster program is not extended to families at this time). Employees who have already received a Pfizer, Moderna, or Johnson & Johnson vaccine may be eligible to receive the Pfizer booster. Free and no appointment needed. Employees must bring their vaccination cards.

2 Broadway, Manhattan

Monday and Friday, 9 a.m. to 3 p.m., Room D2.10
Offering Pfizer vaccine/booster. Please be aware the last vaccine of the day will be administered at 2:45 p.m.


130 Livingston St, Brooklyn

Wednesday and Thursday, 9 a.m. to 5 p.m.

Please be aware the last vaccine of the day will be administered at 4:45 p.m. 

Eligible MTA employees can walk in during operating hours to get vaccinated.

We are also offering eligible MTA employees and their families an opportunity to receive the Pfizer vaccine at 130 Livingston St on a walk-in basis, during operating hours. Eligible youth ages 12 years and older must be accompanied by a parent or caregiver and must have ID. At this time we will not be offering the vaccine to children under 12 years of age. No appointment needed.

LIRR Jamaica Command Center (JCC)

Tuesdays, 8 a.m. to 2 p.m.

Please be aware the last vaccine of the day will be administered at 1:45 p.m.