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Long Island Rail Road Service During the Coronavirus Pandemic

See service details and learn more about how to travel with us as New York reopens.

Updated July 5, 2020

Updates as NYC reopens

  • Remember to wear a mask or face covering. They’re required when you ride with us.
  • Off-peak fares remain in effect.
  • We’re not taking cash at counters or on trains. Use ticket vending machines or the MTA eTix app instead.
  • Our lost and found office has reopened.
  • Ticket offices at Penn Station, Jamaica Station, and Atlantic Terminal are open. At Jamaica Station and Atlantic Terminal, they'll be open from 6 a.m.-10 p.m.
  • Ticket offices and waiting rooms at all other stations remain closed.
  • Customer areas at Penn Station are open 24/7.

Service details

We’re running more frequent service as the region reopens, including some weekday service to Long Island City and Hunterspoint Avenue.

Have a question?

Call our Customer Service Center at 511 or 718-217-5477. 

Automated schedule information is available 24/7. Agents are available to assist customers daily from 6 a.m. until 10 p.m. To speak with an LIRR employee, say the word “Representative” when the prompts begin.