Updated January 11, 2022
About mask requirements
Masks are still required at indoor train stations and on board subways, commuter rail, buses, and paratransit vehicles.
You do not have to wear a mask at outdoor train stations and platforms, or at bus stops. You must wear a mask once you board a train, bus or paratransit vehicle.
If you don’t have a mask, we’ll give you a free one. Ask at a subway station booth, or ask a LIRR or Metro-North station ambassador. You can also purchase a mask from PPE vending machines that we're testing in 10 stations.
Riders who refuse to wear a mask could get a $50 fine.
Subways and buses
We’re running on a regular schedule. However, we've been impacted by the ongoing COVID-19 surge. We're still serving all subway stations and bus routes, but sometimes at reduced frequencies.
You can get help with a Reduced-Fare MetroCard at these stations.
Metro-North and Long Island Rail Road
Off-peak fares are in effect through the end of February 2022.
Customers may resume travel with family and friends. Visit the Access-A-Ride site for more information.
What we’re doing
- Continuing to deep-clean and disinfect stations and vehicles
- Reminding riders about precautions to keep everyone safe, including floor decals and station announcements
- Making masks and hand sanitizer available in stations
- Tracking daily ridership numbers
- Deploying station agents, ambassadors and wayfinders to help you move through stations
Our cleaning procedures
Our cleaning operation is running 24/7.
Our crews remove trash, clean spills and biohazards, spot-clean seats, floors, and other surfaces, and disinfect common touchpoints. We use disinfectants that are Environmental Protection Agency registered.
We also clean subway stations during the day, and trains and buses overnight. Trains that run at night will also be comprehensively cleaned, except at terminal stations instead of in yards.
Cleaning technology we’re testing
We’re testing new ways to clean and disinfect more efficiently. And we’re working with technical advisors to do it. Here are some of the new technologies we’re piloting.
- Antimicrobial biostats
- Ultraviolet light
- Electrostatic sprayers
- Innovative air filters